(Legal)

Privacy notice

How AI Infinity collects, uses and protects personal data on ai-infinity.io, and how to exercise your rights under GDPR, LGPD and U.S. privacy laws.

Last updated · · Infinity AI USA LLC · AI Infinity Brazil

This notice explains how AI Infinity handles personal data collected through the website ai-infinity.io. It applies to visitors and to people who contact us through the site. It does not cover the services we provide to clients, which are governed by the agreements signed with each client.

01Who we are

The website is operated by Infinity AI USA LLC, a company organized in Delaware, United States, together with AI Infinity Brazil, based in Florianópolis, Santa Catarina, Brazil. In this notice they are referred to together as “AI Infinity”, “we” or “us”, and they act as controllers of the personal data collected through this website.

Our Brazilian website, iainfinity.com.br, has its own privacy policy, which applies to data collected there.

02Data we collect

We collect only the data we need to respond to you and to run the website.

  • Contact form: your name, work email, company, job title, country, the areas of interest you select and your message.
  • Usage statistics: aggregated, cookieless analytics collected through Vercel Web Analytics, such as pages visited, referring website, browser, device type and approximate country. These statistics are not used to identify you.
  • Server logs: our hosting provider records technical data such as IP address, date and time of the request and the page requested, to keep the website secure and available.

We do not request sensitive personal data through the website. Please do not include it in your message.

03How we use your data

  • To answer your inquiry and schedule conversations with our team.
  • To prepare proposals or information you have asked for.
  • To follow up on your request by email or phone, when you have given us those details.
  • To understand, in aggregate, how the website is used and improve it.
  • To protect the website against abuse, fraud and security incidents.
  • To comply with legal obligations.

We do not make decisions about you based solely on automated processing of the data collected through this website.

05Sharing your data

We do not sell or rent personal data.

We share personal data only with service providers that process it on our behalf and under our instructions, and with others where the law requires it:

  • Website hosting and analytics providers, such as Vercel.
  • Customer relationship management and email providers that store and route contact requests.
  • Professional advisers, such as lawyers and accountants, when needed.
  • Public authorities, when required by law or to protect our rights.

Our providers are bound by contracts that require confidentiality and appropriate security measures.

06International transfers

AI Infinity operates in Brazil and the United States, and our providers may process data in these and other countries. When personal data is transferred out of the European Economic Area, the United Kingdom or Brazil, we rely on the safeguards recognized by the applicable law, such as standard contractual clauses or adequacy decisions.

07How long we keep data

We keep personal data only for as long as necessary for the purpose for which it was collected, for example while we handle your inquiry and any business relationship that follows, and for any additional period required to meet legal obligations or to establish, exercise or defend legal claims. After that, we delete or anonymize it.

08Your rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you and receive a copy.
  • Correct data that is inaccurate or incomplete.
  • Request the deletion of your data.
  • Receive your data in a structured, portable format.
  • Object to or restrict certain processing, including processing based on legitimate interest.
  • Withdraw your consent at any time, without affecting processing carried out before the withdrawal.
  • Lodge a complaint with a data protection authority, such as the authority in your country of residence in the EU or Brazil's ANPD.

If you live in California or in another U.S. state with a consumer privacy law, you may have the right to know which personal information we have collected about you and to request its deletion, and you will not be discriminated against for exercising these rights. We do not sell personal information or share it for cross-context behavioral advertising.

To exercise any of these rights, write to contato@iainfinity.com.br. We may ask for information to confirm your identity before we respond.

09Security

We apply technical and organizational measures appropriate to the data we handle, such as encrypted connections (HTTPS), access controls and providers with established security programs. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10Cookies

This website does not use advertising or tracking cookies, and our analytics are cookieless. If this changes, we will update this notice and, where required, ask for your consent first.

11Children

The website is intended for business audiences and is not directed at children. We do not knowingly collect personal data from children.

12Changes to this notice

We may update this notice to reflect changes in our practices or in the law. The date at the top of the page shows when it was last updated, and significant changes will be highlighted on the website.

13Contact

For questions about this notice or about how we handle personal data, contact us at contato@iainfinity.com.br.

Questions about this document? Write to contato@iainfinity.com.br. The Brazilian site iainfinity.com.br has its own legal documents in Portuguese.